Refund & Replacement Policy
Effective Date: 17/06/2026
Thank you for shopping with Siddhi Ayurveda. We are committed to providing high-quality Ayurvedic and herbal wellness products. Please read our Refund & Replacement Policy carefully before placing an order.
No Return Policy
Due to the nature of our products, we do not accept returns once an order has been delivered.
Please ensure that you review your order carefully before completing your purchase.
Replacement Eligibility
We offer replacement only in the following situations:
- You receive a damaged product.
- You receive an incorrect product.
- The product is missing from your order.
Reporting an Issue
If you receive a damaged or incorrect product, please contact us within 48 hours of delivery.
To help us verify the issue, please provide:
- Your order number
- Clear photos of the product
- Photos of the packaging
- A brief description of the issue
Requests submitted after 48 hours of delivery may not be eligible for replacement.
Conditions for Replacement
To qualify for a replacement:
- The product must be unused.
- The product must be in its original packaging.
- Sufficient proof of damage or incorrect delivery must be provided.
- The issue must be reported within the specified time period.
Replacement Process
Once your request is reviewed and approved:
- We will arrange a replacement product.
- The replacement will be shipped to the original delivery address.
- Customers will not be charged additional shipping fees for approved replacement requests.
Refund Policy
We currently do not offer refunds for delivered orders.
Refunds may only be considered in exceptional cases where:
- An order is cancelled before shipment.
- A replacement cannot be provided for an approved claim.
- A payment was processed incorrectly due to a technical issue.
Approved refunds, if applicable, will be processed to the original payment method within 5–10 business days.
Non-Eligible Cases
Replacement or refund requests will not be approved in the following situations:
- Change of mind after delivery.
- Product does not meet personal expectations.
- Incorrect product ordered by the customer.
- Minor packaging damage that does not affect the product.
- Requests submitted after the reporting period.
- Products that have been opened, used, or tampered with.
Order Cancellation
Orders may be cancelled before they are shipped.
Once an order has been dispatched, cancellation requests cannot be accepted.
Quality Commitment
Every Siddhi Ayurveda product is carefully inspected before dispatch to ensure quality, safety, and customer satisfaction.
Contact Us
If you have any questions regarding this Refund & Replacement Policy, please contact us:
Email: support@siddhistores.com
Website: www.siddhistores.com
Our customer support team will do its best to respond to your query as quickly as possible.
Thank you for choosing Siddhi Ayurveda. We appreciate your trust and support.